The Development of a Supervisory Coaching Model for Producing Supporting Staff’s Academic Work

Abstract

The objectives of this research were: 1) to develop and evaluate a supervisory coaching model, 2) to develop and evaluate the supervisory coaching manual, and 3) to follow up the use of the supervisory coaching manual for producing supporting staff’s academic work. The population and sample groups used in this research consisted of: 1) a sample group of 10 interviewees; 2) the population of 400 people were asked in the requirement gathering stage; 3) a sample of 46 people tested the proposed coaching manual; and 4) the population of 30 people tested the coaching process. The research found that: 1) the supervisory coaching model for producing academic work consisted of (1) a training package, (2) training modules, (3) components of the training modules; (4) training package measurements and evaluation, and (5) supervisors. The appropriateness of the manual was evaluated by five experts. It was found that the manual was appropriate at the highest level. 2) The resultant coaching manual consisted of 5 modules. They included: Module 1 – the writing and analytical techniques, Module 2 – the work synthesising techniques, Module 3 – the work manual writing techniques, Module 4 – the research techniques, and Module 5 – the teaching and training techniques. Each of the modules was comprised of the following components: description, objectives, content, activities, media as well as test and training evaluation. The coaching manual evaluation that was tested with supervisors showed that the training participants’ average mark was 10.39 before the training. After the training, their average mark increased to 17.80, which was statistically significant at the level of .05. The evaluation of the efficacy of the coaching model in each learning module showing the relationship between the coaching process and accomplishment 80/80 (E1/E2) demonstrated that, on average, the training participants accomplished higher than the specified criteria. The overall accomplishment was also higher than the criteria at 83.47/86.60. 3) The results of the follow-up revealed that subordinates were satisfied by the coaching of their supervisors for producing the academic work, with the average satisfactory score at the very high level. They have also used the knowledge to begin writing their own work manual, analytical work as well as their research.