Application of Integrated Framework of Kansei Engineering and Kano Model Applied to Healthy Office Chair
การประยุกต์กรอบวิธีวิศวกรรมคันเซกับแบบจำลองคาโนสำหรับเก้าอี้สำนักงานเพื่อสุขภาพ
Abstract
งานวิจัยนี้เสนอกรอบวิธีวิศวกรรมคันเซร่วมกับแบบจำลองคาโนเพื่อสนับสนุนการออกแบบเก้าอี้สำนักงานเพื่อสุขภาพ วิศวกรรมคันเซรวบรวมและแปลงความต้องการทางอารมณ์ของผู้บริโภค ขณะเดียวกันแบบจำลองคาโนใช้ตรวจสอบความสัมพันธ์ระหว่างคำคันเซกับคุณลักษณะผลิตภัณฑ์ วิศวกรรมคันเซประกอบด้วยขั้นตอนกำหนดขอบเขต กำหนดคำคันเซ กำหนดคุณลักษณะผลิตภัณฑ์ และการสังเคราะห์ผล งานวิจัยนี้กำหนดเก้าอี้สำนักงานเพื่อสุขภาพในขอบเขตการศึกษา คำคันเซถูกคัดเลือกตามความรู้สึกที่มีต่อเก้าอี้สำนักงานเพื่อสุขภาพ ตัวอย่างผลิตภัณฑ์ถูกเลือกจากแหล่งผู้ผลิตที่แตกต่างกัน แบบสอบถามประเมินด้วยพนักงานธนาคาร และวิเคราะห์ด้วยวิธีทฤษฎีเชิงปริมาณประเภท 1 ผลการวิจัย พบว่า คำคันเซที่แสดงความรู้สึกของผู้บริโภคจำนวน 8 คำ ประกอบด้วย สมดุล สะดวกสบาย การยศาสตร์ คุณสมบัติการทำงาน คุณภาพดี ผ่อนคลาย เรียบง่าย และแข็งแรง คุณลักษณะผลิตภัณฑ์หลัก 7 คุณลักษณะ คุณลักษณะผลิตภัณฑ์ย่อย 20 คุณลักษณะ ค่าสัมประสิทธิ์สหสัมพันธ์บางส่วนใช้วิเคราะห์ความสัมพันธ์ระหว่างคำคันเซกับคุณลักษณะผลิตภัณฑ์ ส่วนคุณลักษณะผลิตภัณฑ์หลักมี 3 คุณลักษณะ ประกอบด้วย คุณสมบัติที่ปรับได้ การรับน้ำหนัก และวัสดุ ผลการวิจัยแสดงให้เห็นว่าเก้าอี้สำนักงานเพื่อสุขภาพได้รับการพัฒนาคุณลักษณะผลิตภัณฑ์ที่สอดคล้องกับความรู้สึกของผู้บริโภค
In this study, a comprehensive framework that combines Kansei engineering and the Kano model is proposed to aid in the design of healthy office chairs. Kansei engineering focuses on understanding and translating customers' emotional needs, while the Kano model explores the correlation between Kansei words and product design attributes. Kansei engineering consists of several stages, namely the choice of domain, the span of the semantic space, the span of product properties, and synthesis. The healthy office chair was determined in the domain. Kansei words were selected according to the perception of a healthy office chair. The product samples were chosen from the different manufacturers. The questionnaire was answered by the banker that were analyzed using Quantitative Theory 1. The finding shows that the eight Kansei words were affected by customer needs. It includes balance, comfort, ergonomics, features, good quality, relaxation, simplicity, and strength. The product design attributes are 7 attributes, and the sub-attributes are 20 design elements. The partial correlation coefficient is used for mapping the relationship between kansei word and product design attributes. The design attributes were 3 attributes includes adjustable, loading support, and material. The results of this study showed that the new design of healthy office chair attributed with the perception of customer.
Keywords
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DOI: 10.14416/j.ind.tech.2024.08.004
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